Your Personal Information
At herbschina.com we protect your privacy as if it were our own. Our site uses forms for information requests and orders. Contact information from all forms (including name, address, email address, payment info, etc.) is used to process and deliver orders and mail information about our company to our customers. At no time will we share any of this information with any other person or company. Any financial information our customers submit, such as credit card number and expiration date is used only to charge the customer for products and services they are purchasing.
We do not disclose the information we collect to outside parties, EVER!!!
herbschina.com does not sell, trade, rent, or reveal your personal information to others, period. Your credit card information is not retained on file, and is not visible to order processing personnel after the order is placed.
How do we protect customer information?
When you place online orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
Optional Phone Ordering
If you are still skeptical about placing your order online, you may place your order over the phone. Just call our Toll-Free number 1-877-437-2722 or FAX your order to 1-732-393-0245 with complete ordering information. We accept MasterCard, Visa, Discover, and American Express. Additionally we accept, online only - Paypal and Amazon Checkout.
We do not use, nor do we condone the use of unsolicited bulk email. We take this issue very seriously. Please report any incidents of unsolicited email mentioning our company to firstname.lastname@example.org for a prompt and personal reply. All matters will be investigated and dealt with promptly. We do email our customers with order confirmations, and periodically information about product specials, new product announcements, and follow-ups to be sure you are satisfied with your purchase. If you do not wish to receive any email from us at all, simply send us a short note and we will not send you any correspondence.
We sincerely appreciate you visiting our site, and hope that you return often. If we can ever be of personal service to you, please do not hesitate to write to us at email@example.com. We promise to try to give you the best personal service and always deal from complete honesty and integrity!